Refund policy

At Moringa Essential, all sales are final. Once your order is placed, we do not offer cancellations or refunds for any reason. Refunds are only provided if the item arrives damaged, defective, or in unacceptable condition.

If you receive a damaged or defective item, please contact us within 7 days of receiving your order at info@MoringaEssential.com with:

  • Your order number

  • Clear photos of the damaged or defective item

Once we verify the issue, we will issue a full refund or send a replacement for the affected item.

Please note:

  • Items must not be used or altered.

  • Moringa Essential covers all shipping costs for approved replacements or refunds.

Thank you for your understanding and for trusting Moringa Essential.